Terms & Conditions

These Terms & Conditions govern the use of the TOP MARKS FM LTD website and the purchase of products from our online store.

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1. Company Information

This website is operated by TOP MARKS FM LTD, a UK-registered company.

Registered Address:
Link 665 Business Centre
Todd Hall Road
Haslingden
Rossendale
England
BB4 5HU

2. Website Use

By accessing this website, you agree to use it for lawful purposes only. You must not misuse or attempt to interfere with the website’s functionality or security.

3. Products

We specialise in kitchen organisation and home storage products.

All product descriptions, images, and prices are provided as accurately as possible. Minor variations may occur.

4. Orders

Once an order is placed, you will receive an order confirmation.

We reserve the right to cancel or refuse any order in cases of suspected fraud, pricing errors, or stock availability issues.

5. Pricing

All prices are listed in GBP (£).

Prices may be updated at any time, but changes will not affect orders already placed and confirmed.

6. Delivery

We provide delivery across the United Kingdom.

Estimated processing time is 1–2 business days, with delivery typically completed within 2–5 business days.

7. Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy.

Customers may request a return within 14 days of receiving eligible items.

8. Customer Responsibilities

Customers are responsible for providing accurate contact and delivery information. We are not responsible for delays or failed deliveries caused by incorrect details.

9. Payment

Payments are processed securely via third-party providers such as Stripe.

We do not store full payment card details on our systems.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by UK law.

11. Intellectual Property

All website content including text, images, and branding is the property of TOP MARKS FM LTD and may not be copied or reused without permission.

12. Privacy

Your personal data is handled in accordance with our Privacy Policy and UK GDPR requirements.

13. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page.

14. Contact Information

Email: hello@topmarksfm.store
Phone: +44 7719255221
Address: BB4 5HU, United Kingdom