Privacy Policy

This Privacy Policy explains how TOP MARKS FM LTD collects, uses, and protects your personal information when you use our website.

---

1. Company Information

This website is operated by TOP MARKS FM LTD, a UK-registered company based at:

Link 665 Business Centre
Todd Hall Road
Haslingden
Rossendale
England
BB4 5HU

2. Information We Collect

We may collect the following information when you interact with our website or place an order:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Order details

3. How We Use Your Information

Your information is used to:

• Process and fulfil orders
• Provide customer support
• Communicate order updates
• Improve our services and website experience
• Comply with legal obligations

4. Payment Processing

All payments are processed securely through third-party payment providers (such as Stripe). We do not store or have access to your full payment card details.

5. Data Protection

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

6. Data Sharing

We do not sell or rent your personal data. Information may be shared only with trusted service providers such as payment processors, delivery partners, or IT service providers where necessary to operate our business.

7. Cookies

This website uses cookies to improve user experience, analyse website traffic, and support essential website functions.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing in certain cases

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal and accounting requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: hello@topmarksfm.store
Phone: +44 7719255221
Address: BB4 5HU, United Kingdom